News and Updates Results

  • Engaging the Community

    Engaging the community should be a top priority in a project’s early stages—above staffing, fundraising, even program planning. Why? Community justice is about partnerships and creating a true sense of partnership between criminal justice agencies and communities takes time. And hard work.

    The first task at hand is to identify the most pressing issues in a neighborhood. This job can be done best by the people who live and work there. They know the neighborhood’s history, its assets and its strengths. They also know its limitations and its weaknesses. No community justice project will succeed if it doesn’t target the needs of its community. Also, from a pragmatic perspective, community justice projects need all the political, financial and material support they can muster, and having the community on your side is an essential ingredient to securing this support. Beware of taking this support for granted. Remember that many communities are alienated and distrustful of government. The only way to overcome this is by proving your sincerity and commitment over the long haul, and by delivering on your promises.

    Finally, through engaging the community, planners and community members have an opportunity for mutual education. Planners get to learn about the real neighborhood problems and community members get to learn and participate in creating potential solutions that will provide real and lasting improvement to the neighborhood’s quality of life.

    Strategies for engaging the community include:

    1. Interview Stakeholders

    Purpose: 
    To gain an understanding of how the neighborhood works, its strengths and weaknesses, its assets and concerns; and to establish relationships with local decision-makers.

    How to do it: 
    Meet with all the recognized leaders in the neighborhood (elected officials, local police, clergy, school officials, block association representatives, social service providers, merchants, social & civic groups, etc). Some questions to ask are: What do you think about the quality of life in the neighborhood? What are the community’s strengths? What issues are chronic problems? What do you expect from the criminal justice system? Who else should we be speaking with?

    2. Attend Neighborhood Meetings

    Purpose: 
    To show respect for the existing neighborhood infrastructure.

    How to do it: 
    Attend as many community meetings as possible, including meetings of the parent-teachers association, Lion’s Club, block associations and others. Go just to listen—it sends the message that you aren’t just there to sell an idea. When appropriate, make a five to 10 minute presentation about your project. Explain how the idea came together and who supports it. Answer questions as clearly and honestly as possible. Don’t be afraid to admit when you don’t know an answer or don’t have the authority to make a decision.

    3. Convene Focus Groups

    Purpose: 
    To get input from people who are not in leadership positions, including those who reside or work in the community, raise children there, own or rent property, and use its streets, schools, and parks. To ensure that the official leaders of the community accurately reflect the opinions and concerns of their constituents.

    How to do it: 
    Assemble groups of about 10 people each and meet with them for an hour or two. Choose a setting that will be comfortable and convenient for participants. You might ask a local minister to invite a group of parishioners to a conversation at the church or the head of the parent-teacher's association to assemble a group of school parents. Ask an independent facilitator to run the group if you don’t feel comfortable doing so. Begin each focus group with an explanation of why you have assembled the group. Prepare a few questions. Try not to lead the participants. For example, instead of saying "does drug dealing make you feel unsafe?" ask, "Do you feel safe at night in the neighborhood?" "If not, why?" Emphasize that you are there to learn, not dictate.

    4. Create a Mechanism for Ongoing Community Involvement

    Purpose: 
    To provide local stakeholders with an opportunity to participate in your project as it moves from concept to implementation.

    How to do it: 
    Your relationship with the community will always be a work in progress rather than a finished product. Be prepared to carve out an operational role for local citizens. Some projects take a limited approach to engaging local stakeholders in identifying local problems. Others use a broader strategy, allowing citizens to set priorities and help run the project as well. Whatever course you choose, be sure to clearly articulate the responsibilities and limitations of civic engagement in your initiative. Possible avenues for community involvement include advisory boards, community impact panels, and community justice councils.

    5. Reach Out to Government Agencies

    Purpose: 
    To get a clear picture of "business as usual" and to tap into the creative energies of the people who know the system best.

    How to do it: 
    Start meeting with other criminal justice agencies—police, probation, parole, prosecutors, corrections and courts. Expand your scope to include any agency that is even remotely related to neighborhood problems, including those responsible for housing, health, welfare, and education. Gear your presentation to the audience: remember different listeners will be interested in different elements of what you are trying to do. Some questions to ask are: How is the government currently responding to the neighborhood’s problems? In a more perfect world, what could the criminal justice system be doing better?

  • Developing a Community Court, Part I: Obstacles

    Developing a community court is a complex undertaking. By definition, community courts embrace a variety of stakeholders. These include not only the usual suspects like judges, police and prosecutors, but also tenant groups, victims organizations, businesses, schools and block associations. Reaching outside the walls of the justice system to involve new players and create new partnerships complicates both planning and implementation. Among the obstacles that developers of a community court are likely to encounter are:

    Neighborhood Issues
    Shifting the focus of criminal justice from case processing to community-mending is easier said than done. While a community's quality of life is eroded by waves of smaller offenses, the justice system does its work one case at a time. That tends to obscure neighborhood-specific patterns. Furthermore, communities are understandably reluctant to accept arrested offenders back onto their streets. While supporting the benefits of community service, neighbors worry that an impersonal justice system won't be sensitive to their concerns about supervision.

    Discomfort With New Roles
    While the need to bridge the gap between communities and courts seems obvious, some judges, attorneys and police may believe that greater involvement with the community will compromise their objectivity. In an effort to maintain impartiality, judges have traditionally insulated themselves from the communities and victims affected by the issues they adjudicate, while prosecutors and police have restricted the discretion of front-line attorneys and officers on the beat. In addition, most criminal justice professionals feel too overwhelmed by the daily pressures of their jobs to reach out to the community. They are reluctant to take on new responsibilities when they are unsure they will receive the tools they need to get the job done.

    Reconciling Disparate Philosophies
    The underlying assumptions and guiding philosophies of law enforcement and social service differ in fundamental ways. Criminal justice professionals are used to a system of escalating sanctions in which defendants are punished more severely each time they fail; criminal courts are not comfortable giving offenders a second chance. Treatment professionals, on the other hand, expect relapses and consider it critical that clients remain in treatment regardless. Addicts may have to hear the same message several times over before it finally sinks in. The community court's approach can work only if criminal justice and social service professionals are willing to adjust their outlooks and work in a coordinated way.

    Information Roadblocks
    Providing timely and accurate information may also prove problematic. Although many criminal justice agencies are automated, their computers are rarely designed for courtroom use. Information managers typically organize and track transactions after they occur, rather than using information to improve the quality of decision-making as it takes place. Also, courtroom decisions often hinge on information maintained by several different agencies—police, the probation department, social service providers, the court—whose computer hardware and software may not be compatible. Finally, judges, prosecutors, defense attorneys, court clerks, and social service staff each need different sets of information, yet they must all be able to get it from the same system. To make matters worse, criminal justice staff rotate frequently, meaning that any system will constantly confront new users. There is a real need to encourage a greater level of comfort with technology—and a greater sense of community—among the diverse professionals who comprise the criminal justice system.

    New Family-Related Concerns
    Architectural innovation doesn't come easily. The space needs of the various criminal justice agencies are often in conflict; correction authorities, police, attorneys, court officers, and judges each have special needs for physical space. The planning of new courthouse space is sure to enliven these ongoing conflicts. And the need to accommodate outsiders, such as community groups and treatment and education professionals, further complicates the process.

  • Developing a Community Court, Part II: Practical Advice

    While obstacles shouldn't be minimized, they can be overcome if all parties have a commitment to the process and share an understanding of goals and principles. The experiences of the Midtown Community Court, Red Hook Community Justice Center, and Harlem Community Justice Center suggest a number of practical strategies that can assist in the development of any community court project.

    Early Planning For Community Involvement
    Before launching the Court, organizers met with scores of block associations, business groups, local political leaders and police officers. These early meetings made it possible for Court planners to identify stakeholders, define existing quality-of-life problems in the neighborhood and articulate specific goals.

    From these early meetings, organizers built a corps of supporters willing to donate resources including community service supervision, social service staff time and supplies like paint and plantings. The early outreach also made it possible to recruit the Court's community advisory board, which helps identify crime patterns in the neighborhood and potential community service projects while providing feedback on the Court's relationship with the neighborhood.

    Understanding Victim Concerns
    Victims expect a lot from courts. They want to see justice done, but what this means depends upon the individual victim. For some, "justice" may mean having their pain acknowledged by the offender, the court system or the community. Others may want courts to rehabilitate the offender and make a concentrated effort to improve the neighborhood conditions that lead to crime. Still others may want offenders to express remorse and take responsibility for the harm they have caused. And some victims will want all of these things. Community court planners will want to make special efforts to understand victim issues. In so doing, they can insure that the community court provides constructive channels for victim involvement and that it offers victims both information and services.

    Identifying Key Political and Financial Stakeholders
    A community court project won't get very far without enthusiastic support at the highest levels of both the executive and judicial branches of state and local government. The court's planners can expect to invest significant time and energy explaining the idea and its merits to the governor's office and leaders of the state court system, to the mayor's office, to the local district attorney and the head of the public defenders' office, as well as to judges and the local bar association.

    Fundraising efforts for the court should take advantage of its capacity to make a visible difference in community life, appealing to local businesses and non-profit groups who stand to benefit directly. Foundations might also welcome the opportunity to help a promising program likely to demonstrate the value of innovation.

    In addition, community courts are capable of attracting a new audience of potential funders: those interested in economic development. After all, meaningful and lasting economic development rarely takes place in areas where residents, merchants and employees fear for their safety. By addressing neighborhood blight, improving public safety and providing social services, a community court can be a valuable addition to economic development efforts. Businesses, government agencies and foundations with a stake in neighborhood economic development can be a crucial constituency for community court planners.

    Risk Minimization
    Communities won't be comfortable with community service, and judges and prosecutors won't utilize it, without some attention to risk assessment. Common sense dictates that violent felony offenders are probably not good candidates for community service. At the Midtown Community Court, only misdemeanor offenders are sentenced to community service. Work projects are classified as high, medium or low supervision. Each offender is matched to the appropriate level of supervision based on a review of his or her criminal history, background and crime of arrest. Offenders with more extensive criminal histories and those considered less likely to complete their sentences are assigned to projects that take place in the courthouse (building maintenance, staffing a bulk mailing operation); those considered lesser risks are assigned to more visible outdoor projects (cleaning graffiti, painting fire hydrants and streetlights).

    Short-term Interventions
    A community court's social service program necessarily involves more than placements in long-term drug treatment. Since many criminal court defendants are low-level offenders who face little or no jail time, the court must set up punishments that are proportional to the defendant's record and crime. The Midtown Community Court created an array of short-term interventions that take place in the courthouse itself. They include:

    • A four day treatment readiness group that introduces defendants without serious records to drug treatment and prepares them for long-term help.
    • Counseling group sessions for prostitutes; the short course includes basic health screening and a meeting with an outreach counselor who offers support for women who want to escape their pimps and life on the streets.
    • Job readiness sessions that put chronically unemployed defendants together with employment counselors who make them aware of job training or placement programs.
      While the immediate goals of these short-term interventions are modest, the Court has already seen hundreds of defendants use them as stepping stones toward changing their lives, many of them returning voluntarily for continued counseling after completing their sentences.

    Beyond the Courtroom
    Many quality-of-life problems in a community are not violations of the law and do not come to the attention of the police or courts. The Midtown Community Court has sought to address these problems in three ways:

    First, it established a mediation service to resolve neighborhood disputes—for example, the opening of an adult movie house or the operation of a noisy repair shop—before they escalated to legal battles. In addition to helping the community deal with such problems, the service conveys the Court's commitment to the community and its quality of life.

    Second, the Court set up a street outreach unit—staffed by police officers and case workers from the court—to enroll potential clients in court-based social service programs before they get into trouble with the law. Four mornings a week, the outreach teams scour the neighborhood, engaging likely clients—prostitutes, substance abusers, the homeless—in conversation and encouraging them to come in for help voluntarily.

    Finally, the Court launched Times Square Ink, an on-the-job training program for ex-offenders who have "graduated" from community service. Participants in the program learn job skills by staffing a copy center that does copying work for local businesses and non-profits. By providing ex-offenders with job training and assisting them in finding jobs, Times Square Ink. seeks to address the related problems of unemployment and crime.

    Research and Publicity
    Police and community groups lose heart in fighting low-level crime when they lack any reliable way to measure progress. A community court should deploy researchers, compile results, and publicize success.

    Besides the traditional work of caseload and sentencing outcome analysis, research staff at the Midtown Community Court study problems raised by neighbors. The Court's researchers monitor patterns of prostitution and drug-dealing, as well as street sanitation. They have developed neighborhood-specific computer software to map arrests, complaints, and other quality-of-life indicators; the mapping helps neighbors and police target resources.

    Where the research confirms success, a community court should be ready to make it known. A court can create its own newsletter and Internet web site. It can also promote media coverage to ensure a regular flow of feedback to the community.

    Staffing
    A community court necessarily requires a larger, more diverse staff than a traditional courthouse. In addition to clerks and security officers, community courts may need social workers, victim advocates, job developers and managers for community service work projects, along with additional research and public information officers. For example, community outreach—introducing the court to local merchants, community groups and elected officials and managing the court's on-going relationships with its community service partners—may require a full-time ombudsman. A court that installs a computerized data sharing system may need a technician to install the necessary hardware and software and adapt them for the court's particular needs. A mediation service, should the court decide to offer one, would require a staff of its own. The court's need for current information about a defendant's legal and social service status requires a staff of interviewers who are able to compile basic data quickly.

    These new staff people need not be court employees, however. At Midtown, planners convinced several social service providers—both non-profit organizations and government agencies—to out-station personnel at the courthouse. The reasoning was simple: service providers should bring resources to where the problem is, rather than vice versa. Everyday, the court has physical custody of dozens of people who are in dire need of services. These are the same people who drug treatment providers, adult education programs and health care providers aim to serve.

    The Midtown Community Court also grew to depend on a new party to the legal process: the resource coordinator. His job is to keep track of the range of available sentencing options and help the judge and attorneys match each defendant with the right program. The resource coordinator binds criminal justice and social service professionals together. Sitting in the well of the courtroom, he is integrated into the case processing system. At the same time, he is part of the Court's clinical team, aware of treatment issues and the risks of success and failure. Over time, lawyers and judges have come to rely on the resource coordinator and trust his recommendations.

  • Street Outreach Services

    Street Outreach Services, or SOS, was officially launched in 1996, when one counselor from the Midtown Community Court paired up with a community patrol officer from a precinct station located next door. When it soon became clear there was too much referral work for a single ad hoc team, the Court started the SOS program and worked with the New York Police Department to launch it in three local police precincts.

    Along with Broadway theaters and other tourist attractions, the familiar sights of New York City's Midtown neighborhood in the late 1980s and early 1990s included low-level crime, such as drug abuse, theft, prostitution and vandalism. The impact of these offenses was felt by residents, shopkeepers, employers, commuters and tourists. Once a source of civic pride, Times Square had become a symbol of New York's decline. The Midtown Community Court was launched in 1993 to address these problems by sentencing low-level offenders to perform community restitution and receive on-site social services like substance abuse treatment and mental health counseling.

    The Court also had a mandate to test new approaches to problems in Midtown. Over the years, the Court has housed such unconventional programs as community mediation, job training and medical services. However, none of these initiatives directly addressed a highly visible neighborhood problem: the continued presence of large numbers of homeless people and the threat they posed to neighborhood order. Knowing there was a good chance that many of these individuals would find themselves in court sooner or later, court officials and local police wondered if it was possible to aid them before they broke the law.

    Solution
    Planners saw in the persistent homeless problem a chance to expand the Court's work. They proposed an outreach program that paired police with case workers from the Court's social service clinic. The idea was to "engage in aggressive crime prevention, meeting the problem where it is and intervening," explains John Feinblatt, then the coordinator of the Midtown Community Court. Police precincts usually send out community patrol officers to get to know the people who inhabit their beats. The twist here was to send out case workers along with the police, to walk the streets together in outreach teams. Unlike typical police patrols, the outreach effort wasn't going to be about arrests or "sweeps" of the homeless from sidewalk encampments. Instead, the outreach teams were going to focus on getting the word out about services at the Court and persuading people to come in for treatment and counseling voluntarily.

    Implementation
    Street Outreach Services, or SOS, was officially launched in 1996, when one counselor from the Court paired up with a community patrol officer from a precinct station located next door. When it soon became clear there was too much referral work for a single ad hoc team, the Court obtained a grant from the Open Society Institute to institutionalize the program in three local police precincts. Currently, three counselors divide their time between searching for clients on the street, working with clients when they come to the courthouse for help, and tracking the project's results.

    SOS sends out six outreach teams each week, at various hours of the day or evening. One counselor typically accompanies one or two police officers. The team travels together in a police van to sites where the homeless are known to hang out. They make an average of 10 contacts with prospective clients during sessions ranging from one to four hours long. They describe services available at the Midtown Community Court and distribute business cards with their names and phone numbers at the courthouse.

    When clients show up at the courthouse, the outreach workers question them based on a form that yields a simple assessment: housing needs, employment, substance abuse, eligibility for benefits. The SOS workers then prioritize the issues requiring attention and devise a treatment plan. Positive word of mouth is a major sales point for the program: former clients are encouraged to revisit their old street haunts after being helped by SOS to explain the program to their friends.

    Obstacles

    • The target population is notoriously difficult to work with. Helping them make positive changes is an incremental process and very labor intensive.
      Not all police officers are enthusiastic or suited for outreach work. Successful outreach depends not only on motivation but also on personality and general aptitude for chatting up the homeless on the street.
    • Police officers patrolling in full uniform, with guns visible in their holsters, can be intimidating, hampering engagement with clients. Police from one precinct do outreach in plainclothes. In another precinct, police supervisors believed that cops on outreach assignment should be identifiable as cops. The officers worked out a compromise: they wear the polo shirts and shorts of cops who patrol on bicycles, and they keep their guns out of sight.
    • The idea of police patrolling with counselors appears to raise a civil liberties issue. The presence of a police officer at the counselor's elbow may be inherently coercive, as the same officer might show up later to arrest the person who earlier refused an offer of help. The SOS experience indicates, however, that as police officers become versed in the outreach approach, the specter of coercion diminishes. "When I'm doing regular patrol, and I come across a homeless problem, I'm not looking to chase them away," says Officer Doug Delillo. "I refer them to the Court or to other places where they can get help."

    Results
    In two-and-a-half years, from November 1996 through August 1999, SOS outreach teams persuaded nearly 656 people to come in for help. Each client made an average of 4.1 visits—an encouraging sign that the program has succeeded in engaging clients over the long term. Overall, the SOS teams made more than 440 excursions and recorded about 3,900 contacts with people on the street. SOS has recorded at least 54 people who are "off the street" through their efforts—40 people who have been placed in transitional or permanent housing and have remained there for 90 days or longer, and 14 people whose return to locations outside of New York City have been facilitated by SOS counselors.

    SOS remains a work in progress. Areas needing further refinement include the size of the program (three outreach workers hardly meet the demand in the Court's catchment area), formal training for the police officers, the optimal schedule for outreach patrols, and evaluation of the program's impact. Such questions, however, reflect a successful start more than any fundamental flaw. SOS demonstrates that putting police together with counselors on patrol can help to connect clients with available social services, given a mutual commitment to the project and a willingness to communicate.

  • Community Prosecution Strategies: Three Examples

     

    One of the hallmarks of community prosecution programs is the search for new solutions to neighborhood problems. Here are three examples of community prosecution programs in action, excerpted from "Prosecution in the Community: A Study of Emergent Strategies," by Catherine M. Coles and George L. Kelling, from September 1998:

    Several types of problem-solving activities are currently being led by prosecutors: special programs or projects created to address a particular crime problem city-wide; special programs that target crime and public safety conditions generally, in one neighborhood; and ongoing problem-solving in community prosecution units and other special units in prosecutors' offices. Prosecutors also participate in efforts that are led by police, mayors, and other officials.

    We describe here two recent problem-solving projects that we have observed, and one example of how a prosecutor identified a problem that would lead to more formal problem-solving.

    Kansas City: Targeting Crime in a Neighborhood—the Paseo Corridor Drug and Crime-Free Community Partnership
    In June of 1998, a U.S. Department of Housing and Urban Development Best Practice award in the category of neighborhood transformation went to COMBAT [an anti-drug initiative largely controlled by the prosecutor, Claire McCaskill, and funded by a sales tax] for the Paseo Corridor Project. Formed in February 1997 under the leadership of the County Prosecutor, the partnership represented more than 60 property owners, community and neighborhood organizations, local, state, and federal officials (including the mayor's office, City Council and city departments, city, state and federal prosecutors, Kansas City Police Department, and Housing and Urban Development, the FBI, Drug Enforcement Agency, and Alcohol Tobacco and Firearms), and resident groups. Its goal was to clean up a 15-block area of Kansas City—once a beautiful boulevard, but more recently one of the worst crime areas in the city. The area has a concentration of assisted housing, with extensive drug and criminal activity. Although Kristen Rosselli, director of planning for COMBAT in the county prosecutor's office, organized the partnership and coordinated its work (also participating were the head of the Drug Abatement Response Team from the [prosecutor's] office), six committees were established to carry out particular functions: partnership agreement/monitoring, lease/rules and regulations, law enforcement, faith initiative, resident empowerment, and economic development. In a signed agreement, participants established a mission, which was to improve the quality of life for residents, business owners, and employees in the corridor, and a coordinated three-phase strategy. Phase 1 would focus on attaining safety, security and economic stability; Phase 2 on lifestyle enrichment and self-sufficiency; and Phase 3 on community development through economic empowerment.

    After the first year, the crime rate in the corridor had been reduced by 50 percent, and residents reported that they felt safer. A uniform lease agreement, rules, and regulations had been adopted by all multifamily properties. A nearby Weed-and-Seed area was expanded to include the corridor, and over 25 abandoned buildings, sites of drug activity, had been demolished. A neighborhood liquor store began carrying more groceries and changed its name to a market. The Kansas City Police Department was denying signature bonds for incidents in the area, and the courts agreed to stiffer conditions of probation for prostitution-related crimes. Property owners and managers helped to change the Missouri Landlord/Tenant Law to expedite evictions for drug-related crimes in rental housing, and a landlord-training program was set up to teach landlords and property owners ways of reducing drug and criminal activity in rental housing. Finally, according to Rosselli, "lines have blurred between public housing residents, those living in privately-owned Section 8 housing, and other inhabitants of this area. Residents have begun looking at each other as neighbors and community partners."

    Indianapolis: A Citywide Problem—Safe Parks Initiative
    In June 1996, Prosecutor [Scott] Newman, along with Mayor Steve Goldsmith, announced the Safe Parks Partnership, a program to curb criminal activity, especially drug dealing, public indecency, vandalism, and prostitution (mostly misdemeanors), in city parks in order to make them a "safe haven for kids and families." Newman led the planning for the project, which took place over the course of several months, and included the involvement of Street Level Advocates [also called community prosecutors] and municipal prosecutors from his office, Indianapolis Park Rangers, the Police Department, the Marion County Sheriff's Department, Indianapolis Greenways, the Corporation Counsel, and the Public Defender's Office. Once in operation, neighborhood groups and volunteers would also become involved. The law enforcement components of the initiative would be carried out through IPD [Indianapolis Police Department] and Ranger bike patrols, undercover operations in secluded park areas, and occasional curfew sweeps for late-night violence and gang activity.

    The Prosecutor's Office devised special plea policies for dealing with offenders: no pre-trial diversion would be offered for offenses committed on park property; mandatory community work service for acts of vandalism, graffiti and criminal mischief would be performed in the parks; offenders convicted would be banned from all parks for one year, and enhanced penalties would be applied for drug dealers and drug offenses. Cases involving public intoxication were to be filed. Plans were also made for citizen volunteers to be trained, and then under the supervision of Park Rangers, to begin patrolling nature trails with two-way radios, looking for violators. It was hoped that additional efforts would be taken by neighbors of the parks to increase their presence, and eventually push out "negative elements."

    Boston: Identifying a Problem—Juveniles in a MBTA [Subway] Station
    During the spring of 1997, large groups of high school age youth (up to 500 or more) were congregating after school in the Forest Hills MBTA (subway) station, near English High School. Secretaries from the Prosecutor's Office were talking about it—they were alarmed because of the rowdiness, and fights that sometimes broke out in the station, but could not avoid the area because they took the train home from work. The situation seemed more than what MBTA Police could handle, and Boston Police were called in. When Marcy Cass, director of community prosecution and chief of the District Courts, heard about it, she decided to investigate before taking part in a plan to turn the youth out and arrest offenders. She sent one of the PIPS (Prosecutors in Police Stations) prosecutors she supervised out to take a look—he talked with police, probation officials, street workers, and some of the kids themselves, and stumbled onto a surprising explanation. Kids were gathering in the "T" station, coming from a number of schools, because it was a safe place: there were too many police around for anyone to risk taking a weapon in, and so any fights that broke out would be "clean." A new project was born—the Forest Hills Safety Project—bringing together city and municipal police, prosecutors, street workers, probation officers, and school principals and police. Prosecutors began working on a committee formed to search for solutions: the goal would be to devise a plan—short of arresting and prosecuting the juveniles—for addressing the problem of how to provide a safe environment for the youth, while reclaiming the station for "T" passengers who had become afraid to use it.

    Several types of problem-solving activities are currently being led by prosecutors: special programs or projects created to address a particular crime problem city-wide; special programs that target crime and public safety conditions generally, in one neighborhood; and ongoing problem-solving in community prosecution units and other special units in prosecutors' offices. Prosecutors also participate in efforts that are led by police, mayors, and other officials.

    We describe here two recent problem-solving projects that we have observed, and one example of how a prosecutor identified a problem that would lead to more formal problem-solving.

    Kansas City: Targeting Crime in a Neighborhood—the Paseo Corridor Drug and Crime-Free Community Partnership
    In June of 1998, a U.S. Department of Housing and Urban Development Best Practice award in the category of neighborhood transformation went to COMBAT [an anti-drug initiative largely controlled by the prosecutor, Claire McCaskill, and funded by a sales tax] for the Paseo Corridor Project. Formed in February 1997 under the leadership of the County Prosecutor, the partnership represented more than 60 property owners, community and neighborhood organizations, local, state, and federal officials (including the mayor's office, City Council and city departments, city, state and federal prosecutors, Kansas City Police Department, and Housing and Urban Development, the FBI, Drug Enforcement Agency, and Alcohol Tobacco and Firearms), and resident groups. Its goal was to clean up a 15-block area of Kansas City—once a beautiful boulevard, but more recently one of the worst crime areas in the city. The area has a concentration of assisted housing, with extensive drug and criminal activity. Although Kristen Rosselli, director of planning for COMBAT in the county prosecutor's office, organized the partnership and coordinated its work (also participating were the head of the Drug Abatement Response Team from the [prosecutor's] office), six committees were established to carry out particular functions: partnership agreement/monitoring, lease/rules and regulations, law enforcement, faith initiative, resident empowerment, and economic development. In a signed agreement, participants established a mission, which was to improve the quality of life for residents, business owners, and employees in the corridor, and a coordinated three-phase strategy. Phase 1 would focus on attaining safety, security and economic stability; Phase 2 on lifestyle enrichment and self-sufficiency; and Phase 3 on community development through economic empowerment.

    After the first year, the crime rate in the corridor had been reduced by 50 percent, and residents reported that they felt safer. A uniform lease agreement, rules, and regulations had been adopted by all multifamily properties. A nearby Weed-and-Seed area was expanded to include the corridor, and over 25 abandoned buildings, sites of drug activity, had been demolished. A neighborhood liquor store began carrying more groceries and changed its name to a market. The Kansas City Police Department was denying signature bonds for incidents in the area, and the courts agreed to stiffer conditions of probation for prostitution-related crimes. Property owners and managers helped to change the Missouri Landlord/Tenant Law to expedite evictions for drug-related crimes in rental housing, and a landlord-training program was set up to teach landlords and property owners ways of reducing drug and criminal activity in rental housing. Finally, according to Rosselli, "lines have blurred between public housing residents, those living in privately-owned Section 8 housing, and other inhabitants of this area. Residents have begun looking at each other as neighbors and community partners."

    Indianapolis: A Citywide Problem—Safe Parks Initiative
    In June 1996, Prosecutor [Scott] Newman, along with Mayor Steve Goldsmith, announced the Safe Parks Partnership, a program to curb criminal activity, especially drug dealing, public indecency, vandalism, and prostitution (mostly misdemeanors), in city parks in order to make them a "safe haven for kids and families." Newman led the planning for the project, which took place over the course of several months, and included the involvement of Street Level Advocates [also called community prosecutors] and municipal prosecutors from his office, Indianapolis Park Rangers, the Police Department, the Marion County Sheriff's Department, Indianapolis Greenways, the Corporation Counsel, and the Public Defender's Office. Once in operation, neighborhood groups and volunteers would also become involved. The law enforcement components of the initiative would be carried out through IPD [Indianapolis Police Department] and Ranger bike patrols, undercover operations in secluded park areas, and occasional curfew sweeps for late-night violence and gang activity.

    The Prosecutor's Office devised special plea policies for dealing with offenders: no pre-trial diversion would be offered for offenses committed on park property; mandatory community work service for acts of vandalism, graffiti and criminal mischief would be performed in the parks; offenders convicted would be banned from all parks for one year, and enhanced penalties would be applied for drug dealers and drug offenses. Cases involving public intoxication were to be filed. Plans were also made for citizen volunteers to be trained, and then under the supervision of Park Rangers, to begin patrolling nature trails with two-way radios, looking for violators. It was hoped that additional efforts would be taken by neighbors of the parks to increase their presence, and eventually push out "negative elements."

    Boston: Identifying a Problem—Juveniles in a MBTA [Subway] Station
    During the spring of 1997, large groups of high school age youth (up to 500 or more) were congregating after school in the Forest Hills MBTA (subway) station, near English High School. Secretaries from the Prosecutor's Office were talking about it—they were alarmed because of the rowdiness, and fights that sometimes broke out in the station, but could not avoid the area because they took the train home from work. The situation seemed more than what MBTA Police could handle, and Boston Police were called in. When Marcy Cass, director of community prosecution and chief of the District Courts, heard about it, she decided to investigate before taking part in a plan to turn the youth out and arrest offenders. She sent one of the PIPS (Prosecutors in Police Stations) prosecutors she supervised out to take a look—he talked with police, probation officials, street workers, and some of the kids themselves, and stumbled onto a surprising explanation. Kids were gathering in the "T" station, coming from a number of schools, because it was a safe place: there were too many police around for anyone to risk taking a weapon in, and so any fights that broke out would be "clean." A new project was born—the Forest Hills Safety Project—bringing together city and municipal police, prosecutors, street workers, probation officers, and school principals and police. Prosecutors began working on a committee formed to search for solutions: the goal would be to devise a plan—short of arresting and prosecuting the juveniles—for addressing the problem of how to provide a safe environment for the youth, while reclaiming the station for "T" passengers who had become afraid to use it.

  • Denver’s Community Justice Councils

    Since launching its community prosecution program in 1996, the Denver District Attorney’s Office has been able to sustain a far-reaching program on a relatively tight budget. The key has been to leverage scarce resources both in and outside the office. Probably the most important way that the office has leveraged resources is by encouraging the community to play an active leadership role. The Denver District Attorney’s Office has developed a number of ways to nurture and sustain community involvement: through community justice councils, which bring stakeholders together to set priorities and develop new problem-solving strategies; through community accountability boards, which use community volunteers to determine restorative sanctions for offending youth; and through a community court, which has worked closely with local stakeholders in shaping its mission and programs.

    One of the Denver D.A.’s Community Justice Unit’s first initiatives was establishing community justice councils. Interestingly, the councils have evolved over time, demonstrating how important it is for community prosecutors to be flexible and adapt to the needs of different neighborhoods.

    The first justice councils were organized in the Denver neighborhoods of Globeville and Capitol Hill by former Community Prosecution Division Director Susan Motika, whom Ritter hired in 1997. Motika’s assignment, as she describes it, was to “develop a constructive, proactive relationship with community residents to help them identify crime and quality of life problems and develop strategies for addressing them.” Motika, a Denver native, brought a diverse background to the work—she had been at the Massachusetts Attorney General’s Office, working on elder protection litigation, juvenile justice, and victims’ rights issues. And before law school, she had worked as a community organizer.

    From the beginning, Motika met whomever she could. “What I did was meet as many key neighborhood stakeholders as possible. I also met with the neighborhood police officers and got a history of the strategies and approaches that have been used—what’s been effective for them and what hasn’t been effective.”

    Motika sought to build partnerships with local organizations, but found that it wasn’t always possible. While some community organizations were strong and democratic others were fledgling or less representative of a cross-section of the neighborhood. As an alternative, she came up with an idea to create an entirely new committee representing a broad range of stakeholders—residents, business leaders, community center directors, faith leaders, school teachers, community police officers, prosecutors and elected city and state representatives. “I had done community organizing and been in law enforcement work. I’d been in both worlds. It made sense to me to bring all the people together,” Motika said. Since the first committees in Globeville and Capitol Hill, similar committees—which came to be known as community justice councils—were organized in several other Denver neighborhoods.

    Each council has 20 to 35 members who are chosen by community prosecutors through in depth interviews. “We ask people a series of open ended questions about problems in the neighborhood, what approaches have been helpful in the neighborhood, what their role has been, what their hopes and dreams for the neighborhood are,” Motika says. “We’re looking at selecting people with a common vision for neighborhood safety. This is not a popularity contest where the most popular or powerful person wins. People are chosen for their belief in working toward a safe and unified neighborhood.”

    Over time, the Community Justice Unit’s use of community justice councils has evolved. While they were originally envisioned as an essential partner to any successful community prosecution effort, the unit has come to see them as useful in only certain neighborhoods, particularly those that lack strong community infrastructure. In neighborhoods with strong local organizations, prosecutors have found that creating a council is redundant.

    “In some neighborhoods it may make sense for the prosecutor to create an opportunity for people with widely divergent views and an interest in public safety to come together,” Motika said. “But where you’ve got a strong resident organization, you want to try and complement them and support them, not say ‘Your organization is no good, government is going to do its version instead,’” Motika said.

    “The prosecutor could spend time creating community justice councils, but that’s not always a fertile use of his or her time,” Motika said. Or, a council may be useful for a few years until another resident organization becomes more vibrant, at which time the prosecutor’s office might disband the justice council in favor of the home-grown group, Motika said.

    Ultimately, prosecutors’ experience with justice councils reinforced two lessons:  first, that the prosecutor’s office can sometimes be just as effective—perhaps even more so—leveraging existing resources rather than creating new community resources from scratch; and second, that different communities require different approaches—a single cookie-cutter model won’t do the trick.
     
    Motika feels it’s vital to include young people on the community justice councils—and in any community prosecution initiative. “That’s extremely important because adults in many distressed neighborhoods are complaining about juvenile crime. Young people should be part of shaping the plan for making a safe neighborhood and not merely talked about as ‘you kids’ and ‘those people.’ ”

  • Denver’s “Dots” Program

    Regardless of which groups the prosecutor’s office partners with, it helps to have tools for identifying local priorities and concerns. The Denver District Attorney’s Office Community Justice Unit has developed just such a tool, which it calls the “dots exercise.”

    This is how the dots exercise works: Before a meeting, the community prosecution staff meets individually with dozens of people who live and work in the neighborhood and asks them to talk about local concerns. Based on information gathered through these individual conversations, the community prosecutor creates large posters listing all the issues raised by the community members. Room is left on the charts so that additional issues can be added during the meeting. 

    After a brief introduction to the exercise, participants review the problems listed on the charts and discuss possible additions. Everyone at the meeting then receives an unlimited number of green dots and two red dots. Council members place a green dot next to any issue they feel is a neighborhood problem. They then place their two red dots next to the issues they feel are the most important. Participants are allowed to place both their red dots on a single issue. 

    The number of red dots next to each issue gives the group a concrete measure of which issues are of greatest collective concern. The green dots help ensure that issues of lower priority are also noted and not pushed aside entirely. In the Capitol Hill neighborhood, the community justice council used the dots exercise to identify drug sales and crimes connected to alcohol abuse as the top crime issues. The dots exercise isn’t simply about tallying up the numbers and then focusing on the top concerns, cautions Tom Knorr, a member of the Capitol Hill Community Justice Council. “Counting red dots and green dots is, in a sense, looking for a majority, but you’re also looking for what we can all live with. You don’t just say, ‘These are the winners; too bad losers.’  You have to fashion it in a way that respects everyone,” he says.

    “You want to have discussions about how to prioritize. ‘This got the most red dots, how do you feel about that?’ I think when neighbors can hear neighbors talking about a particular issue, you try to have that discussion help people see that this is the place to focus first. It isn’t like there’s an announcement that one issue is the winner.”

  • Lessons from the D.C. Experience

    The U.S. Attorney’s Office for the District of Columbia has learned some important lessons from its long involvement (the program began in 1996) with community prosecution. Here are three highlights.

    To get better ‘buy-in,’ start teaching staff about community prosecution early in their careers. 
    Kathleen O’Connor not only heads up the office’s community prosecution effort, but also the intake and grand jury sections, where new prosecutors begin their rotation. This allows her to start right at the beginning, educating new hires about the value of community prosecution as soon as they walk in the door.

    “I have these junior-level prosecutors in my hot little hands for nine months," said O'Connor, "which allows me to show them the ropes and help them think outside the box. They see community prosecution as an integral part of our office from the beginning.” 

    One sign that community prosecution has become mainstreamed is that more prosecutors are expressing an interest in joining O’Connor’s elite 10-member team. “We have a professional development office that keeps track of people’s wishes and desires, and over the past year and a half there have been many more people who are adding to their wish list that they want to be a community prosecutor,” O’Connor said.

    Know your limits—and the limits of line prosecutors.
    Several years ago, all prosecutors—from a new hire prosecuting misdemeanors to a seasoned veteran prosecuting international espionage cases—were required to attend community meetings or otherwise involve themselves with the D.C. community (like speaking at schools or volunteering with local organizations). This sweeping policy was born out of a conviction that community engagement at all levels was essential to foster greater confidence in the prosecutor’s office and improve the office’s relationship with the community. Whether or not a prosecutor was involved in community activities affected “raises, promotions, everything,” said former Assistant U.S. Attorney DeMaurice F. Smith, who oversaw the team that developed the office-wide community prosecution program.

    But the requirement eventually proved unworkable.  Even though prosecutors were being offered time off for the hours spent at community meetings, for many there weren’t enough hours in the day. “The average assistant works 10 to 14 hours a day,” said Assistant U.S. Attorney Jeff Ragsdale, chief of the Homicide/Major Crimes Section. “To ask them to then go out into the community after working those hours [was] a hardship.”

    When former U.S. Attorney Roscoe C. Howard Jr. took over, attending community meetings was no longer mandatory. “For some prosecutors, it’s simply not their forte,” Howard said. “One thing I really want is the intelligence out of the community meeting, and we want prosecutors who want to fill that role. What’s the point of being at a community meeting when you’re mad and upset because you’re required to be there? We make sure our prosecutors know when the meetings are, but nobody is made to go. As a result, I think we get better attendance from our assistant U.S. attorneys and they’re there for the right reasons.”

    Strong support from top management is required to carry out a community prosecution program as ambitious as D.C.’s.
    Community prosecution has enjoyed strong support from the last three U.S. attorneys in D.C., although when Howard came aboard he had to be convinced that it made sense. “I came in here needing to be convinced it was a good way to expend our resources,” Howard said. And what convinced him it was worth the investment?  “I saw it in action. Like the old cliché, the proof is in the pudding. I found it made us more effective as prosecutors,” he said.

    Because the philosophy enjoys not only Howard’s support but the support of Cliff Keenan, the chief of the Superior Court Division, O’Connor has been given wide latitude to manage the program. For example, the 10 community prosecutors are drawn from senior staff, and since none of them carry a caseload, it’s an especially “big resource commitment,” O’Connor said.

    To maintain the support of top management and other staffers, however, the philosophy must continually generate results, O’Connor said. By creating value for the entire office—for instance, by helping improve communication between the Forensic Unit and other staff—O’Connor is trying to create as broad a base of support for the program as possible.

    There is no one way to do community prosecution. This has given jurisdictions around the country the freedom to develop their own approaches. The U.S. Attorney’s Office in the District of Columbia has come up with its own unique version, one that emphasizes what it likes to call “smart prosecution.”

    “Smart prosecution” shares some of the features of other community prosecution programs, particularly a neighborhood focus and stronger ties to the police and community stakeholders. But “smart prosecution” is not merely a way to boost the public’s confidence in the U.S. Attorney’s Office, or monitor a community’s safety-related priorities. It is also—and this is what makes it unique—an effort to enhance and make more effective the prosecutor’s traditional role of solving crimes and trying cases.

    Howard said community prosecution gives his prosecutors much more knowledge than he himself was afforded as a line prosecutor in the very same office back in the 1980s. “Back then, you found a body, a broken piece of property, some dropped drugs. You trusted your officers that you had the right people, and that was your case,” Howard said. “But what I found out was that none of these things happened in a vacuum. Ordinarily, the offender is part of a larger group, a history in that area. Community prosecution puts our prosecutors in the community, so that you understand the history of the community. Maybe someone named in the file is someone you looked at earlier. Instead of looking at them individually you realize that maybe they’re working together. Maybe it’s a precursor to gang activity or a violent act, and you realize you better take a different approach, do something to prevent things from escalating.”

    Said former Assistant U.S. Attorney DeMaurice F. Smith, who helped design the community prosecution initiative: “Even if you’re wedded to the old way, the prosecutor as gun-slinger whose only contact with the community is the case, even if that’s all you care about, community prosecution helps you. We have better information, can respond more quickly and build better cases. From purely a law-enforcement standpoint, it makes sense.

  • Community Prosecutors as Ambassadors in Indianapolis

    In Indianapolis, geographically assigned prosecutors regularly attend community meetings, including crime watch gatherings, block club meetings, business and neighborhood association meetings and meetings under the federal Weed and Seed program, said Michelle Waymire, the unit’s current supervisor.

    Marion County District Attorney Carl Brizzi said community prosecutors in effect serve as “emissaries” for the entire office. “We have over 130 prosecutors and most only venture out of the main office, or the city-county building where the courts are located, to look at crime scenes or go out and investigate with law enforcement,” Brizzi said. In comparison, “the community prosecutors are ambassadors. They’re interacting with the public and I think generating a very positive image for the office, which translates into better cooperation with law enforcement.”

    Many community residents say that what pleases them most about the community prosecution program is that it gives them better access to the prosecutor’s office. “The prosecutor is so distant in normal cases where they’re in the downtown office. You might see them when you go to court and that’s it. But I know here if I have something that needs to be addressed by a prosecutor, I can call over there [to the district office] and I’m on a first-name basis,” said Pam Cole, vice president of the Northwest Neighborhood Association Cooperative Inc., a coalition of seven neighborhood associations. The Rev. Jay Height, president of a local business association, calls the community prosecutor in his area “a sales rep” for the Prosecutor’s Office, but with all the positive connotations the words imply: someone who offers personal service, putting a face on a potentially anonymous and distant organization.

    In addition to working on solving problems in their districts, Brizzi encourages the entire community prosecution team to take “a global approach.”  One result has been the development of a school curriculum called EKG, which stands for “Educating Kids about Gun Violence.”  Community prosecutors are also developing a mentor program in an Indianapolis middle school. “Someone said to me once, ‘Why is a prosecutor spearheading mentoring programs?’ And I said ‘Because mentoring is one of the sure ways to prevent kids from getting involved in drugs and drinking,’” Brizzi said.

    Brizzi’s office also works closely with the Indianapolis Community Justice Center, which opened in May 2001. The justice center is housed in a former bank building and houses a community court (which handles cases involving low-level offending), an environmental court, and offices for probation, parole and conditional release. The community court catchment area includes parts of the East and South police districts. Misdemeanor offenders are often sentenced to work in the community and also linked to social services, many of which are housed in the justice center.

    The community prosecution team has developed a number of effective solutions to long-standing problems, such as prostitution, nuisance properties, gun violence and juvenile delinquency. What follows are closer looks at how the Community Prosecution Division has addressed two particularly persistent problems—prostitution and nuisance properties.

  • Prostitution in Indianapolis

    In Indianapolis, community input played a major role in the development of the Red Zone Program, which addresses prostitution in the city’s East District. Community prosecutor Michelle Waymire and administrator Diane Hannell, who were both originally assigned to the East District, launched the program in response to numerous complaints from both business leaders and community residents. “Prostitution was hurting businesses. [Their] employees couldn’t walk across the street without fear of being propositioned. The same was true for their customers,” Hannell said. “Indianapolis had the highest rate of syphilis in the country, so it was part of a significant health problem, too.”

     

    Representatives of the District Attorney’s Office, police and community members sat down together to hammer out a response. “There was a recognition that many prostitutes do it because they have addictions, so we thought we had a better chance of having an impact if we focused on the customers,” Waymire said.

    The resulting diversion program offers first-time offenders a chance to avoid a conviction by participating in a full Saturday of activities. 

    Participants must first admit that they’ve patronized a prostitute. They are tested for syphilis and then spend a morning listening to a Health Department presentation about sexually transmitted diseases and participating in a neighborhood impact panel, in which area residents talk about the effects prostitution has on their community. “The panel is basically volunteers from the neighborhood who get to say things like, “Hey, I live here. My kids have to deal with it. You’re using our park where our kids play,’ ” said the Rev. Jay Height, who participated in the planning of the program. At the first impact panel, offenders also heard a woman describe how the arrest of her husband several years ago for patronizing a prostitute hurt her family.

    District Attorney Carl Brizzi himself sometimes speaks to offenders. “I tell them it’s not a victimless crime.  The women are victims and the community is a victim, and they’ve violated the trust of their families, kids, girlfriends. I tell them this is an opportunity to get their lives together,” Brizzi said.

    Waymire, Height and others who developed the Red Zone Program felt it was important that offenders “pay back” the community for the harm caused by their offending. Thus, in the afternoon, the offenders, wearing orange vests to identify them as program participants, pick up trash as part of clean-up crews. “We have them clean up major thoroughfares in our area, pick up garbage, and local community groups supervise,” Height said. Offenders also agree to stay outside a one-mile radius from where they were arrested, with waivers available for those who live, work or otherwise have a valid reason to be there. Offenders must avoid committing any additional criminal offense over the next two years or face the possibility of being re-charged in the prostitution case.

    Police conduct regular stings to arrest offenders, and the prosecutor’s office usually sets aside one Saturday a month for the Red Zone Program with anywhere from six to 30 offenders participating on a given day. Participants frequently begin the day “arms crossed and grumbling,” Waymire said, but by the end of the day many express contrition. In a survey completed at the end of the day, one participant wrote:  “I’m glad I got caught. It kept me from a deviant lifestyle. The guilt and shame has been excruciating, yet beneficial. Thank you.”

    In the East District, where the program began, 152 offenders participated over the course of the program’s first four years. The program has since expanded to the South and West police districts. While the Red Zone hasn’t eliminated prostitution, it does force hot spots to move—and the police stings to move with it. “The community loves it,” Waymire said. “Community members are seeing these offenders come back and do something to make their neighborhoods better.”  Prosecutors also invite the media to attend their Red Zone weekends to help get the word out about the program and hopefully prevent future offending.

    Height said the program reflects the fact that the vast majority of people who solicit prostitutes are not from the area. The point of the program, he says, is two-fold—“to show them that it’s not a victimless crime and to discourage them from coming back here.”